Welcome to ToyKoboShop. This website, accessible at www.toykoboshop.com, is operated by the brand owner, who offers this platform for browsing and purchasing collectible products intended exclusively for adults or under adult supervision.
By accessing, browsing, or purchasing through this site, you acknowledge that you have read, understood, and expressly accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the website.
1. SCOPE
These Terms and Conditions govern the use of the ToyKoboShop website, as well as the products and services offered. By using this site, you become a user and agree to be bound by all related provisions, including those concerning privacy, returns, intellectual property, and other applicable policies.
ToyKoboShop is an online store operated from Mexico City, offering collectible figures, customized items, and derivative products. The site and customer service are managed under the responsibility of the store owner, Jonathan Lorencilla, who is also responsible for the handling of personal data in accordance with applicable Mexican law.
2. TERMS OF USE
To use this site, you must be at least 18 years old or have proper parental or legal guardian consent. Any misuse of the website—such as fraud, identity theft, or malicious manipulation of content—may lead to the suspension of your access and/or cancellation of orders.
You are granted a limited, revocable, non-exclusive license to use this website for personal purposes only. Reproduction, modification, distribution, transmission, publication, or exploitation of any content without prior written permission from ToyKoboShop is strictly prohibited.
3. PRODUCT AVAILABILITY
All products are subject to availability and may be withdrawn or changed without prior notice. If a product is out of stock, you will be notified and reimbursed either through the original payment method or with a digital coupon of equal value, valid for up to six (6) months.
4. PRICING AND PAYMENT POLICY
Prices listed include applicable taxes. ToyKoboShop reserves the right to change prices without notice. Payments are processed via secure third-party platforms. It is your responsibility to ensure that all billing and shipping information is accurate and current.
5. SHIPPING AND DELIVERY
We ship within Mexico and internationally (where coverage applies). Delivery times are estimates and may vary due to third-party carriers, restricted access zones, or public holidays. ToyKoboShop is not liable for delays outside of its direct control but will do its best to resolve issues with the shipping provider.
6. RETURNS AND EXCHANGES
Return requests must be submitted within five (5) calendar days of receiving your order. Items must be unused, in their original packaging, and in the same condition as received.
In cases of factory defects or fulfillment errors, ToyKoboShop will cover return and reshipping costs. Returns will not be accepted due to customer error (e.g., selecting the wrong item), misuse, or altered products.
7. PERSONAL DATA PROTECTION
The handling of your personal data complies with the Mexican Federal Law on the Protection of Personal Data Held by Private Parties. Information is used solely to process orders, provide customer support, and, where applicable, share promotions.
The data controller is the store owner, who may be contacted at support@toykoboshop.com to exercise your data rights (access, rectification, cancellation, or objection—ARCO rights).
8. INTELLECTUAL PROPERTY
All content on this site—including images, text, logos, designs, graphics, and code—is the property of ToyKoboShop or licensed third parties and is protected by intellectual property laws in Mexico and internationally.
Any unauthorized use may result in legal consequences.
9. EXTERNAL LINKS
Our website may contain links to external sites. ToyKoboShop does not control the content or privacy practices of such websites and is not responsible for their use or for the information they collect.
10. LIMITATION OF LIABILITY
ToyKoboShop does not guarantee uninterrupted or error-free service. We are not liable for direct or indirect damages, including financial losses or issues related to device usage or site performance.
11. MODIFICATIONS TO THESE TERMS
ToyKoboShop reserves the right to update or change these Terms at any time. Continued use of the website implies acceptance of the latest version of the Terms.
12. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of the United Mexican States. Any dispute arising from the use of this website will be resolved in the competent courts of Mexico City, waiving any other jurisdiction.