PRIVACY POLICY

Privacy Policy

Effective date: January 01, 2024
Last updated: January 01, 2024

At ToyKoboShop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website: www.toykoboshop.com.

I. Information We Collect

We collect the following categories of information when you interact with our site:

  • Personal information: name, email, shipping address, billing address, phone number.
  • Payment information: collected securely via our payment processors (e.g., Stripe, PayPal). We do not store payment card details.
  • Account details: username and password if you register an account.
  • Technical data: IP address, browser type, device info, cookies, and usage data (e.g., pages visited, time spent).
  • Order history and support messages.

II. How We Use Your Data

We use your information solely for the following purposes:

  • To process and fulfill orders.
  • To manage your account and provide customer service.
  • To send order confirmations, shipping updates, and important notifications.
  • To analyze site usage and improve functionality.
  • To send promotional emails only if you have opted in.

III. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. These may include:

  • Essential cookies (for login, cart, etc.)
  • Analytics cookies (e.g., Google Analytics)
  • Marketing cookies (if enabled for future advertising campaigns)

You can manage or disable cookies in your browser settings.

IV. Third-Party Services

We use third-party tools and services to process payments, manage data, and analyze traffic. These may include:

  • Stripe (payment processing)
  • PayPal
  • Google Analytics
  • WooCommerce (store management)

These services may collect data according to their own privacy policies.

V. Data Sharing

We do not sell, trade, or rent your personal information. We may share data only when:

  • Required by law or legal proceedings.
  • Necessary to complete your order (e.g., with shipping companies).
  • With trusted providers for processing services under confidentiality agreements.

VI. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data.
  • Correct or delete inaccurate data.
  • Withdraw consent for data use.
  • Request restriction or objection to certain processing.
  • Request data portability.

To exercise these rights, contact us at: support@toykoboshop.com

VII. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.

VIII. Data Security

We implement industry-standard security measures to protect your data, including encryption, access control, and secure hosting. However, no method is 100% secure.

IX. International Users

If you are accessing our website from outside Mexico, please be aware that your data may be processed in Mexico and/or other countries where our service providers operate.

X. Changes to this Policy

We may update this Privacy Policy at any time. The latest version will always be available at www.toykoboshop.com. Your continued use of the site constitutes acceptance of the updated terms.

XI. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: support@toykoboshop.com
Website: www.toykoboshop.com